VBit Mining offers a 100% satisfaction guarantee policy and shall provide a full refund of all monies paid if a customer notifies and returns the product to the Company within seven (7) days of the sales transaction (order date).
After this initial seven-day refund period, the Company nonetheless allows a Customer to return the product between eight (8) and thirty (30) days of purchase (order date) but such refund comes with a 50% restocking fee of the overall purchase price.
No refunds or exchanges will be accepted after thirty (30) days of purchase (order date). Shipping and handling charges incurred will not be refunded.
If Cryptocurrency is utilized for payment, any payment/refunds made will be based on the USD exchange rate at the time of transaction.